FAQ – Order, Shipping, Etc.
How long does it take to ship my order?
Orders are usually shipped within 5-7 business days after placing the order.
When will my order arrive?
Shipping time is set by our delivery partners, according to the delivery method chosen by you. Additional details can be found in the order confirmation email you’ve received.
How do I track my order?
Once shipped, you’ll get a confirmation email that includes a tracking number and additional information regarding tracking your order.
What’s your return policy?
We allow the return of all items within 7 days of your original order’s date. If you’re interested in returning your items, send us an email with your order number and we’ll ship a return label.
How do I make changes to an existing order?
Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.
What shipping options do you have?
For Indian domestic orders we offer to ship FedEx and Ship Rocket.
Do you ship internationally?
We currently ship Across India and other countries.
Do you sell gift cards?
We offer the option to purchase a gift card in our store. Contact us via email to learn about the different available options.
Can I receive a refund?
If you are unhappy with the product you’ve received, you can get a refund.
FAQ – About the Company
About the company
A general overview that includes the name of the company, the year it was founded, and its goal. The company was founded in 1996, with a goal to bring better products to every home across India.
What payment methods do you accept?
Any method of payment acceptable by you. We accept MasterCard, Visa, UPI, PayTm, Google Pay, Gift Cards, etc.
What does the warranty cover?
The warranty and its guidelines for your different products. If you offer various products with additional policies, it’s best to list them all out. : The warranty covers defects in materials. It does not cover issues caused by damage due to shipment, handling, storage, accident, impact, abuse, or misuse.
Where are you located?
Location of main headquarters, and any additional physical stores you might have. Our headquarters are located in Vadodara Gujarat.
How can I contact you?
A link to a contact us form, an email address, phone number or any communication method you might offer. For example: If you have a question, comment, suggestion or want to reach out for any other reason, you can contact our team at [email protected], +1 123 456 7890, or through our chat assistant.