We accept returns within 7 days of delivery of the product, after that buyer can not request the return of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To Process the Return, the Product unpacking video and Images are a must for accepting/Rejecting the returned Request.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Additional non-returnable items:
- Gift cards
- Customized Products (Momentos)
- Special Orders
To complete your return, we require a receipt or proof of purchase and a Package opening video.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and after our confirmation send back your item to: A/2 Shriji Co. op Housing Society, Shastri Baug, Behind PNB Bank, Sayajigunj, Vadodara -390005, Gujarat.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: A/2 Shriji Co. op Housing Society, Shastri Baug, Behind PNB Bank, Sayajigunj, Vadodara -390005, Gujarat..
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
SHIPPING AND RETURN NOTE
we are using third-party shipping services hence kalarambh is not responsible for damage during shipping,
We are requesting to use trackable shipping services for more transparency.
We will process your refund after proper checking of the returned product is in as it is in sellable condition with a deduction of the restocking charges.
Note: 20% Restocking charges will be deducted from the order amount and the customer will get the net of the remaining amount and return shipping charges.*
Contact us at [email protected] for questions related to refunds and returns.